"Pacific IQ has led a web refresh for our brand, Flamingo Estate, to create a visually interactive e-comm site providing great UX for visitors and easy maintenance on the back end for our team.We had regular check-ins to address any site issues and updates regarding progress. Sean and team held our hand every step of the way, from facilitated meetings with their extensive list of Shopify app contacts (Okendo, Stripe, Routific, ReCharge) to recommending the latest technologies and providing case study feedback on best practices for ecomm.

Overall, the scope was large with an aspirational timeline for development and Sean did not disappoint by keeping us on track and staying within the constraints of our budget.

- Jon, Brand Manager

"Sean & Bess have exceeded expectations in many ways! We're thrilled with how our new Shopify website turned out. From the very onset of the relationship (even before any work started or any payment was made) PacificIQ was making suggestions for copywriters, designers, photographers and more... They have an amazing network and many resources that they were kind enough to share.Once we got to work, they were very communicative throughout the whole process and took all our suggestions into account.

We found their willingness to collaborate was very genuine and we really appreciated being kept in the loop throughout every stage of the process.The end result says it all! We are in love with our website and, more importantly, our customers are too!Thank you Sean & Bess. We will certainly be recommending you to anyone in our network who is looking for web development help!"

- Kyle, Brand Owner

"We recently had Bess, Sean, and their team take over our new website construction and design and we could not be more thrilled with how everything has come together. Starting from virtually a blank slate, Bess was instrumental in guiding us to a site design that fit both our needs and desires when it came to customer experience; her experience and expertise were clear right away, and she was extremely good at making recommendations and finding solutions for us throughout the process. On the other hand, Sean was great at helping with the many applications and technical properties that we needed to include within our buildout; with TREW Gear offering a small yet high-performance, and oftentimes nuanced, product line, we wanted to offer a plethora of virtual resources for our customers in a digestible and easy-to-navigate manner, and Sean was the guy to get it done.

We never met their dev team, but the work that they did for us speaks for itself and we now have a website that functions 100 times better than anything we've ever had before - all designed and constructed within two months from our first call to launch. If you are looking for help with site design, development, or even just have questions about how you can improve your overall customer experience for e-commerce, I highly recommend Pacific IQ. Not only will you be happy with the final product you receive, you'll also thoroughly enjoy the process as Bess and Sean really are great people who just get it."
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- Katherine, Brand Manager

"Our time working with the team at Pacific IQ on a site design and development project was one of our best agency experiences. Cross- agency cooperation isn’t necessarily the norm in our experience and it was really fulfilling to work together with such a great partner. Sean and Bess are great communicators around scope and planning of a design and development project. There are no surprises and roles and responsibilities are clear. They have a very organized and methodical approach to project planning and managing expectations. Pacific IQ design work was really beautiful and executed the brand vision perfectly, while balancing the need to also have a high converting store site in addition to the brand content. The finished site was clean and modern, easy to navigate, and had well designed product pages intended for easy conversion.

The project we worked on with Pacific IQ had a very tight timeline and Sean and Bess managed the timeline without even breaking a sweat. They worked through every curveball with ease and the project was delivered on time and ultimately exceeded expectations.As a co-agency serving the same client, we wish all of our experiences with other agencies were as smooth and professional as the time we spent with the Pacific IQ team. They were completely focused on their client’s satisfaction and were amazing partners to work with. Sean and Bess truly take their clients wants and needs to heart and put their everything into delivering the best possible customer experience on a brand and store site. We definitely hope to partner more with the Pacific IQ team in the future."

" From our first discovery call, I knew Pacific IQ were the right partners to go with. The team understood the problems our business had, the outcomes I wanted to achieve, and presented a clear roadmap of how to get us there. What I appreciate about working with Pacific IQ is they have so much experience working with other brands like mine. They’re great at breaking my aspirations down into smaller, manageable steps. They’re calculated, resourceful, and have a very collaborative approach.
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Pacific IQ set up an automated customer service chatbot on our website with the app Gorgias. Since that launch, the number of calls we get is dramatically lower.

I don’t have to schedule someone to handle customer service, which has lowered my customer service labor costs by 50%. Since partnering with Pacific IQ, our conversion rates have never been higher, and digital marketing is a predictable revenue driver. We can bring new customers in without breaking our marketing budgets, and are turning more customers into repeat buyers.”

- Erica Tucker, Founder
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"I have had the honor and privilege to work with Sean and Bess at Pacific IQ for nearly five months and I could not be more confident in our decision to partner with them to develop our website. They are true experts in building and e-commerce websites, are great people, and a joy to work with. They go above and beyond to ensure the success of our brand, finding solutions where needed, finishing tasks in a timely manner and constantly communicating efficiently.

Our partnership will be long-term with Pacific IQ and I highly recommend working with Sean and Bess, a dynamic duo with a great team!"
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- Jake, Brand Director

"The Pacific IQ team was so helpful in our optimization of our Shopify site. They brought forth many interesting ideas for our challenges including a fully reimagined PDP to help drive higher AOV and add on rate. In addition to their stellar work, the team is very knowledgeable about different integrations and, most importantly, they were a pleasure to work with.

Every question was thoroughly answered and their design and implementation work was fast and efficient. Highly recommend!"

- Rachael, Brand Manager

"Working with Pacific IQ was seamless from submitting the contact email to the handoff of the final project. I requested proposals from 5 companies, and I felt Pacific IQ was the only one who really listened on the discovery call, asked all the right questions, and created a plan for a masterful new site. As a business owner, my free time is nonexistent, so it was vitally important to me that they were easy to contact and responsive - they are.

Their knowledge of the Shopify platform is vast, so I felt comfortable deferring to them on many recommendations (like who knew Paypal was a thing I really needed, and they coaxed me into letting go of the homepage slider idea which was absolutely the correct choice.) It may sound cliche, but they absolutely made the process painless and I honestly can't recommend this team enough."
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- Sarah, Brand Owner

"I've had 3 websites in 3 years for our ecommerce business. We finally found a team that understands ecommerce and the business/numbers behind it. Working with the Pacific IQ team was great, because they have the experience.

We were not working with a team that was learning as they go, but a team who understands online business, shopify, and all of the variables to help your online business succeed. No question that we will be doing more with the Pacific IQ team."

"Pacific IQ was responsive and knowledgeable and helped us implement a great new site under tight deadlines.

Sean & Bess were fantastic to work with, and went above and beyond to make sure we were taken care of. We highly recommend them."

"Truly an extraordinary experience. The team at PacificIQ listened to me, audited my challenges, listened to me again, provided concrete, easy-to-understand action items, and implemented them flawlessly and well before the deadline.

They are creative, professional, and a delight to work with. I look forward to continuing to work with both Beth and Sean in the future."

"Pacific IQ have been a great partner to work with. Sean and Bess created our new site from scratch, and the results turned out better than I could have imagined. Their process was focussed and insightful, starting with understanding our goals and vision for the store. They recommended themes and apps to meet our needs, and used their marketing expertise and creativity to really bring it to life.

We wanted some functionality that was a bit outside the box, and they worked directly with developers to make it happen. The site is beautiful and engaging, with clear, intuitive navigation, and compelling imagery. I highly recommend Pacific IQ and will definitely use them for my next project."